Customer Relations

We understand the importance of taking care of our customers. We have staff of fully trained Customer Relations professionals ready to help with questions regarding a product or to place an order.

Customer Relations representatives are available from 8 a.m. to 5 p.m. Eastern Time on normal workdays.

Phone: (800) 367-3550


Online: Click To Submit Online   

Market Segments

Building Service Providers

Concrete Professionals


Facility Maintenance

Education Facility Cleaning

Request An On-Site Demo

How do you know if one tool performs any better than another tool? We believe in giving you the opportunity to see how our floor machines perform in your own hands in real job conditions.

Hands-on experience with a floor coating is the best way to learn if it fulfills your requirements and meets your customers’ needs. Pioneer Eclipse Regional Managers will come to your job site with machines and finish to give you the opportunity for hands-on experience. Then you can decide which works best for you.

Just reach out by phone or email to request your on-site demo.

Phone: (800) 367-3550


Online: Click To Submit Online  


Professional Training

Propane Certification Program is available online here.

Pioneer Eclipse Factory Certified Technician Training is available to help technicians at our distributors keep Pioneer Eclipse equipment running at peak efficiency.  Click here for more information.



Floor Care Solutions

Pioneer Eclipse is a recognized leader in floor care systems.  Check out our specially designed floor specific programs in the links below.  Please contactyour Pioneer Eclipse Regional Manager for information on pricing, training, and other floor and facility care needs.


Concrete & Terrazzo

Learn this integrated system of machines, abrasives, chemicals, and accessories and processes designed to efficiently and economically repair, polish, protect, and maintain concrete and terrazzo hard surface floors.

Learn MoreLearn more

Luxury Vinyl Tile

Discover the cost effective and versatile Luxury Vinyl Tile maintenance program of cleaning, coating and occasional stripping. Properly cleaning, stripping, and recoating will maintain LVT and ensure a long life.

Learn MoreLearn more

Ceramic Tile

Learn about specially formulated chemicals with simple processes to ensure the floors look consistently pristine and are easy to maintain to maximize the benefits of durable Ceramic Tile Floors.

Learn MoreLearn more

Forms & Downloads

Product Registration Form

Thank you for purchasing this floor care machine from Amano Pioneer Eclipse. We are confident that you will be pleased with its quality and performance. In a continuing effort to better serve your needs, we ask that you complete this Warranty Registration form within ten (10) days of your purchase.

Product Warranty Claim

Quickly file a warranty claim here. A product warranty specialist will follow up with you promptly.

Home Depot Product Registration

Login to your Home Depot SSC Warranty account.  Stores may contact their Home Depot Warranty representative at with warranty questions.

Product Catalog Download

Download the latest Pioneer Eclipse (English) product catalog.

Pioneer Eclipse Catalog FR